My item has not shipped
My item has not shipped. I receive tracking info last week but the item has not been dropped off at FedEx yet. Now the item is listed as sold out in the website. I didn’t receive any update so who know when I will get this package….
Reply from Hollyland Technology
Hi Sean,
We apologize for the delay and lack of communication regarding your order. We understand your frustration and apologize for any inconvenience caused.
Due to high demand, the item you ordered went out of stock last week. We sincerely apologize for not notifying you in a timely manner. However, we would like to assure you that your package will be shipped out on June 6 and should be delivered within 2-3 days.
We understand the importance of receiving your package promptly and we are working diligently to resolve this issue. If you have any further questions or concerns, please do not hesitate to reach out to us. We appreciate your patience and understanding.
Thank you,
Matthew
Customer Service Representative