I love the bookcase
I love the bookcase, but the instructions were a little confusing to me. I wasn't aware the bottom shelf had to be screwed on the frame before continuing, hence a few issues. That should be STATED, not just a picture to clarify.
Reply from Tribesigns
Dear Connie,
We extend our sincerest apologies for any inconvenience caused. Please rest assured that we are fully committed to assisting you in resolving the issues you are currently facing.
We’ve already shared your information with our team to improve the instructions and enhance the customer experience. A member of our support team has reached out to you via email and is working closely with you to address your concerns. Kindly check your inbox for their message, they are fully dedicated to ensuring your complete satisfaction.
We truly appreciate your patience and understanding. If you need any further assistance, please don’t hesitate to let us know.
Best regards,
Tribesigns Team
