Straightforward service
October 15, 2025
Reply from InPost UK
Thank you, Ann, for your 5-star review! We're delighted you found our service straightforward.
AN
Ann
United Kingdom
Reviews
Review of InPost UK
Review of Patisserie Valerie
Total disaster
Total disaster - delivery failed. Customer service continues to tell me to wait until 10pm, as they say they will deliver it.
It was a birthday cake with a hard deadline - I requested delivery the day before to allow for some unexpected time. They completely misled me. They became aware of the situation around 3 pm on the delivery day, but nobody reached out to inform me. I had to call myself to be told that the cake would not arrive.
Of course, a total refund will be issued, but it will take 10 business days to be reflected in my account.
October 8, 2025
Unprompted review
Review of SGK Distribution Ltd
Reply from SGK Distribution Ltd
Dear Ann,
Thank you for sharing your positive feedback with us.
Customer satisfaction is our core focus at SGK to provide a Service level above the normal standards.
Many Thanks,
SGK TEAM