Australia
Review of Refund
I AM GUTTED
I had a problem with ASK-CREW, I got through explaining my problem, then my screen dropped out.
By the time I got into the web site again. I was sitting in a line. 2 were ahead of me. After 10 minutes plus, I had to leave.
I WAS CHARGED $69 FOR NO HELP WHATSOEVER.
I DEMAND A REFUND. PLEASE RESPOND TO MY EMAIL.SO I don't have to respond to Consumer Affairs or the like.
Mark H.
Review of Ask-Crew
I was talking to someone.
My screen dropped out.
By the time i got the screen back, I was placed in a queue, I waited, and waited. I was frustrated so logged out.
I am GUTTED. I GOT NO HELP. I FOUND OUT I PAID $69. FOR NO SERVICE EVEN.
I demand a REFUND. NOBODY COULD BE HAPPY WITH WHAT I WAS SUBJECTED TO!
Mark H.
Reply from Ask-Crew
Hello Mark,
Thank you for your feedback. Our goal is always to deliver the highest quality service, and it appears we haven't matched up to that standard in this instance.
Regarding your billing queries, we go to great lengths to fully elucidate all subscription charges during the sign-up phase. We take care to make certain our users are fully aware of all the terms before concluding the procedure.
Concerning your request, feel free to get in touch with us at +1 (833) 660-0069 or through billing@ask-crew.com. We are here to assist and would be more than happy to answer any questions you might have.
