EM

Em

United Kingdom

Reviews

Review of roadsurfer

Rated 4 out of 5 stars

Great road holiday and easy pick up

Easy online booking. When picked up very friendly and informative staff at the Manchester site. Was nervous as first time campervan user but felt at ease and travelled for five days on tour. Very clean van and excellent facilities. Comfortable sleep.
Be careful with pop up roof in wind and lack of telephone number for company, everything being online didnt help. Ended up watching Youtube videos for assistance. Not companies fault but roof dripped when down and driving as didnt have sun to dry it out

May 23, 2025
Unprompted review

Review of TUI

Rated 4 out of 5 stars

Lovely holiday Alexandre Troya…

Lovely holiday Alexandre Troya Tenerife. Easy flights and transfers. Great hotel with lovely food, staff and modern clean hotel

January 24, 2025
Unprompted review

Reply from TUI

Hi Em,

Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction.

We're so glad to hear you had a lovely holiday in Tenerife. It’s great that the flights, transfers, and hotel all went smoothly, and that you enjoyed the food, staff, and modern amenities.

We truly appreciate you sharing your experience and we can’t wait to take you away on holiday with us once again.



Kind Regards and many thanks,

Mik

Customer Support Team


TUI GROUP

TUI UK & Ireland

Review of Just Eat

Review of TUI

Rated 3 out of 5 stars

Amalfi Coast Pompei Tour

Excellent guide Sabina, luxurious hotel and wonderful tour and commentary.
Downgraded due to hotel location ( should have been Sorrento) and dinner food seemed to be cast offs from regular hotel guests. Not nice. Other then that, worth the money

October 11, 2024
Unprompted review

Reply from TUI

Hello Em,

Thank you for taking the time to leave us a review. We're always aiming to improve our service so it's great to get your feedback so we can monitor our customer satisfaction

We are so pleased you had a great holiday with us, and the overall experience was so positive.

We do hope you made some amazing memories, rest assured all feedback left is taken on board and passed forward where relevant.

We thank you for choosing TUI, and hope your next holiday is just as memorable.

Kind Regards and many thanks,
Lucy
Customer Support Team

TUI GROUP
TUI UK & Ireland.

Review of Octopus Energy

Review of DFS Furniture

Rated 5 out of 5 stars

Dealt with Anthony over two visits

Dealt with Anthony over two visits, who was very helpful and then we bought what we needed

May 1, 2024

Reply from DFS Furniture

Good Morning Em,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Lorraine A
DFS Central Customer Support