Superb customer service!
I called Cocoon for help with an unsightly stain on my 4 year old sofa bed. The MD himself contacted me via video chat and suggested a fix, which worked! Excellent service. I am also very pleased with the sofa bed which, unusually for sofa beds, is very comfortable and practical both as a sofa AND a bed.
February 10, 2025
Unprompted review
Reply from Cocoon Sofa Beds
Thank you for your lovely review! 😊 We're so glad we could help bring your sofa bed back to its best. It's fantastic to hear you're still enjoying both the comfort and practicality after four years—that's exactly what we aim for!
If you ever need anything else, we’re always happy to help.