Hans Schmid

Brother MFC-L2750DW Win 11 - Installation Iprint&Scan - Iprint&Scan kann keine Verbindung zum WLAN herstellen, a) Suchmodus, b) Eingabe der IP-Adresse. Error Msg. "No machine found". Brother Chat Support (Whatsapp-D) versteht Problem nicht, Fragen des Agenten zeigen grosse Kompetenzlücken. Problem konnte in 3 Chat Anfragen nicht gelöst werden. Support Agent verneint Weiterleitung an Spezialisten - bricht den Chat ab.

Perfekt - in jeder Beziehung.

A heavily used disk drive was erased - human error. With MiniTool guidance and support the erased file structure and content was entirely recovered and the disk drive is back in operation. MiniTool response time was very short, information and guidance professional and accurate. After a first, non-successful recovery attempt MiniTool provided additional support tools and guidance up to the successful completion of the process. The entire process took about 4 days - and about 10 e-mails. All this at no extra cost.
This was the best on-line support experience I ever had in my career.
H.S. Omega-Reason