Never received and no response to emails
I ordered the Needoh Nice Cube on 30th Jan and the pre-order date for release initially said the 14th Feb. This date kept changing, granted I understand this is a small company and they experienced a high volume of orders, but even when the Cube was finally registered as available, I still did not receive anything, not even an email to acknowledge I was still waiting. I emailed the company twice to enquire about it and received no response. In the end I had to contact my bank for a refund.
Edit: I received an order update immediately after leaving this review and the shop name is identical (SENsory Toys 4U) and so is the logo so I'm fairly certain this is the same business.
Reply from Sensory Toys4U Ltd ™
Thank you so much for providing your reference, its really helpful & thank you for your review, we know you have been waiting for a long time for these products to come into stock. The items have been on pre order for months. The demand for these items (needoh) have been unprecedented.
This review however, isnt actually for this business, but we do have a similar name.
Edit; There is two business’s and you didn’t purchase it from this business. The website you brought them from, has Retail Ltd at the end of its business name and is a legally separate company to this one. This review therefore, isn’t connected to this business.
