Not good customer service
Reply from iSolutionhub
Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced with our customer support. Upon reviewing your case, we understand that the issue was related to a credit request. As per our policy, we are unable to offer credits, and we hope you can understand our position on this matter.
Additionally, as you have recently joined us following our merger with one of our partners, we are committed to ensuring a smooth transition for all customers. We strive to provide the best service possible and regret that your experience did not reflect this.
If you have encountered any other issues or if there’s anything specific we can do to improve your experience, please let us know. We value your feedback and hope that future interactions with us will meet your expectations.
Thank you for your understanding and for choosing us.