Auto renewal - unprofessional and underhand
We have been stung again on the auto-renewal process as with other reviews. This process isn't set out in the contract and to me is extremely underhand. We are now stuck with the platform for a further 12 months and I've emailed to tell them that we wish to cancel before the next auto-renewal. An awful way to treat customers/clients and will never use Vuelio again!
November 1, 2023
Unprompted review