Jimbo Jones

United Kingdom

Reviews

Review of Flightcatchers


Rated 1 out of 5 stars

DO NOT USE!!! Cancelled flight and charged me an admin fee!!!

They cancelled my connecting flight and rescheduled it for a flight that leaves 5 hours before I arrive which is obviously impossible. They said there are no other alternatives to offer me and said they can cancel and give a refund. I accepted and then they tried to charge me an admin fee for cancellation. When I refused to pay it they simply talked over me and eventually hung up on me.

August 28, 2025
Unprompted review

Reply from Flightcatchers

Dear Jimbo Jones,

We are sorry to hear about your experience. Please note that we do not charge any fees without prior explanation. Kindly contact us at customercare@flightcatchers.com
with your booking details so that we can investigate this matter further.

Best regards,
Customer Care Team

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