Andy Plant

Spain

Reviews

Review of Currys

Review of Waterways Holidays

Review of AFerry.com

Review of Wise


Rated 1 out of 5 stars

Normally no problems

Normally no problems, been using Wise a number of years. This time the transaction was paused for no apparent reason. I contacted Wise by email, not much help to be honest. Problem resolved itself after a couple of days, but no idea why.

May 8, 2024

Reply from Wise

Hello Andy.

We believe our customers deserve the best, so we’re sorry to hear that you had a bad experience with our support team.

Fast transfers are what we strive for. But delays may happen for different reasons. It could be because the transfer was set up closer to the weekend/holidays, processing from external bank or because we needed to carry out extra checks. You can read about it here: https://wi.se/howlongdotransferstake

We’d love it if you could get back in touch at https://wi.se/contactus or on X, Facebook and Instagram with your email. We’ll happily take another look at your case.

Wise