CU

customer

United States

Reviews

Review of DocDraft

Review of Factor_


Rated 1 out of 5 stars

Sucks when you miss the cut off.

The only thing that truly sucks about this program is they just send you food if you miss the cutoff. It’s never a resend of your last order where you picked what you want the last time. The food they just send is never great and worse they send 2 of each. So you end up with 7 days worth of food - two of the same meals and nothing you want.

November 14, 2023

Reply from Factor_

Hi! Thank you for the feedback! We are sorry to learn of the less-than-perfect experience you had! We would love a chance to turn it around! Our service is intended to be one of convenience and to be easily self-managed! A member of our team will be contacting you shortly to discuss this matter with you.