Can't redeem my cash back
Can't redeem my cash back, as I don't have a phone number added. I add a phone number, yet it says can't redeem my cash back, as I don't have a phone number.
Why can't microsoft have a process/function that actually works. Regarding raising a call at Microsoft and the request is actually done, is unthinkable, it just gets fobbed to another team, and the call called, so they can have no outstanding tickets to improve their stats.
August 13, 2025
Unprompted review