customer

Spent $59.11 with the $16.95 shipping. The 3 products that required batteries were junk. 1 did not work at all, the other two would not shut off unless you removed the batteries completely. I contacted customer service within a few hours of delivery. I was told no refunds, no exceptions. The $16.95 express shipping was my items tossed in a $10 FedEx flat rate envelope. Not discrete as guaranteed. I purchased 5 items total, 2 items were cleaning supplies to be used with the product. Since products are not in working order I requested a refund. EXTREMELY hateful staff members who accused me of fraud by telling them I was going to contact my credit card company.
Their response was to offer me a $17 credit.. on a $59 order.

The shirt I ordered arrived with stains throughout it. It was purchased as a gift and upon contacting customer service I was simply just told to "wash" it. It is a gift. I don't want to wash something before giving it as a gift. I am still awaiting a response with return information to receive a refund but customer support is not responding.