The products did not work with my…
The products did not work with my equipment and when I reached out to customer service I was told I couldn’t make a return because the equipment was out of the box.
Reply from Hollyland Technology
Dear customer,
Thank you for sharing your feedback with us. We apologize for the inconvenience and frustration you experienced with the compatibility of the products and the response from our customer service team.
We understand the importance of having products that work seamlessly with your equipment. Our intention is to provide the best possible service to our customers, and we apologize if there was any miscommunication in this instance.
We would like to make things right for you. Please pay attention to the emails sent by store.us@hollyland.com. Our team will thoroughly investigate the issue and explore potential solutions for you.
Your satisfaction is our top priority, and we appreciate your patience and understanding as we work towards resolving this matter. We are committed to improving our customer service and ensuring that our customers have a positive experience with our products.
Please reach out to our customer service team directly, and we will do everything we can to assist you further.
Best regards,
Hollyland Customer Service Team