Arida Adamou

Their response to our complaint was really unreasonable. My mum has no use for an Art Pass has not received any paperwork or actual pass and their first response is that they have done nothing wrong and want to keep her £75.00 for a pass that was apparently sent to a holiday home a few doors down. The bank have raised a dispute. How did they charge something to my mum at anothers address? Terrible service. Hopefully a fairer response will come back from my 2nd email .....

Harry at the Eastbourne branch was very patient, helpful and informative. Got the right gear for me and my English Heritage discount. Thanks 😊

Our Ryanair flight was delayed by 6 hours which i guess meant Border Control had to stay late? Not sure if that was the case but they were shockingly rude and aggressive to several groups of people. Really appalling to witness especially after being treated so well by the people of Prague. The UK has become such a broken unwelcoming country. Service was really appallingly bad.