AA

Abdalla Ahmed

United Kingdom

Reviews

Review of PAX Scrubs

Review of MB&G Insurance

Rated 1 out of 5 stars

I would avoid this company.

The management of the claim was wholly inappropriate. I was told I could only claim for one tyre because I claimed in 2022 when when I am claiming on a new policy which is from 2024-2025. I had to complain several times and send multiple emails across several weeks as no one would speak to me on the phone to discuss this matter. In the end I was paid for the two tyres as I was persistent and threatened further legal management. I shall not be insuring with yourselves again.

May 19, 2025
Unprompted review

Reply from MB&G Insurance

Hello Abdalla,

Thank you for taking the time to provide us with your feedback. I'm sorry to hear that you are dissatisfied with the service you received and I'd like to look into this.

Please contact CVT@mbginsurance.com and provide your claim reference number and any further details so I can help resolve this issue.

Thanks,
MB&G Insurance

Review of Secure My Booking

Review of Holafly

Rated 1 out of 5 stars

So I don’t normally leave replies but…

So I don’t normally leave replies but this company is terrible and I would highly recommend you avoid them if you’re travelling to the UAE as you’ll get very slow speeds. The worst thing is how they lie about speed throttling and the apps you use. I apparently was using TikTok and Spotify. The funny thing is I have never downloaded TikTok in my life and I’m an Apple Music user!!!

I told them about this and they ignored me straight up. I would highly suggest you don’t waste your money on this.

December 18, 2023
Unprompted review

Reply from Holafly

Hi Abdalla,

I am writing to express our sincere apologies for any inconvenience you have experienced due to your internet speed. We recognize the importance of reliable service and regret any frustration this may have caused our users, including you.

We note your mention of TikTok in your comment and want to assure you that we are also investigating any impact this may have had on your experience.

Again I apologize to you and will be in touch very soon to give you as much assistance as possible,

Sincerely yours,
Cristian
Holafly Customer Experience Team

Review of Jet2holidays

Rated 5 out of 5 stars

Jet2 staff from cabin crew to airport…

Jet2 staff from cabin crew to airport staff remained kind, friendly and helpful on either end of our journey.
Only a 1 hour delay on take off which isn't bad and the return trip was bang on time.
The hotel, food drink and staff were amazing.
There are opportunities to go out and book day trips with people in the main atrium of the hotel and staff are happy to help to arrange this.
Heraklion definitely feels like a more laid back family chill out holiday.
My daughter unfortunately walked the opposite way back through the terminal when exiting the departure terminal on arrival to BHX. Everything shut down, doors were locked and my daughter was stuck on one side and I was stuck on the other, this not only highlighted how quick and sufficient the security and Jet2 staff are at dealing with incidents that could pose a threat, but also it was very quickly ascertained that she did this by accident, she was treated kindly, spoke to properly by all staff involved, was escorted by security back to me and the entire situation was dealt with swiftly. So thank you

August 6, 2023