Great support
Great support. I've had 2 requests and they were immediately dealt with.
October 13, 2025
Unprompted review
Reply from Funded Futures Family
Thank you for leaving a review on your experience with our team!
Jay Biddy
United States
Reviews
Review of Funded Futures Family
Review of Tradesyncer
I'm hearing lots of complaints from…
I'm hearing lots of complaints from other traders, but tried their platform. They don't sync with Topstep so I cancelled before the trial ended. They have several prompts to cancel: "Do you really want to cancel, etc." Apparently, I didn't go through all the prompts. Then I was charged. Contacted them 5 min after I was charged and they refused to give a refund. They then refused to respond to my questions. Less than great service.
September 7, 2025
Unprompted review
Reply from Tradesyncer
Sorry to hear that. Cancellations are processed directly by our PSP, Stripe, and their system makes it impossible to be charged after a proper cancellation. We reviewed your case, and it appears the cancellation was not completed on your side.
Review of Bluehost
Great support
February 11, 2025
Unprompted review
Reply from Bluehost
Hi Jay,
Thank you for the kind review!
Marissa
Customer Advocate at Bluehost