Order arrived on time (but only just)…
Order arrived on time (but only just) my artwork was approved, payment requested and then once payment was made, my artwork mysteriously was lost, I never spoke to the same person, almost missed the deadline, frustrating & stressful from beginning to end.
The products are good quality, and had the process of ordering been more straightforward I wouldn’t hesitate to order again, sadly it wasn’t. In an overpopulated market of merchandise manufacturers I feel this kind of customer service will only lead to people taking their business elsewhere.
Reply from Awesome Merchandise
Hey Tom! Thank you for your feedback and I am sorry you were impacted by our change in storage systems. We are working hard to improve this going forward and we do hope you look to use us again so we can make your next order with us more streamline!