West Virginia player scam
Signed up for an account which included inputting my address and uploading my driver's license both showing I live in West Virginia. Approved my account and let me make several deposits but then 2 days later it has me blocked saying accounts aren't allowed in my state. I have tried contacting support for a refund with no response from management as live chat said would happen. I should have never been able to create an account to begin with, much less deposit. Giving 2 stars because the games were fun during the 2 days I was allowed to play but obviously some sort of scam going on for West Virginia players.
Reply from LuckyRush.io | America's Fastest Growing Social Casino
Hi Lisa,
We understand your frustration and want to clarify that West Virginia is now a restricted state under sweepstakes compliance laws. As part of these regulations, players located in West Virginia can no longer access our website, make purchases, or participate in gameplay for prizes.
If your account was created before this restriction was implemented, you may have been able to play for a short period before our system automatically detected your location and disabled access to remain compliant. Please reach out to support@luckyrush.io.
We truly appreciate your understanding as we continue ensuring LuckyRush.io stays safe, transparent, and fully compliant for all players.
— The LuckyRush.io Team