I purchased a band for my Apple Watch. I got the wrong color. I called Bandify to let them know what happened. They responded quickly and sent me the correct color. Their prompt response and courteous manner transformed my dissatisfaction into a satisfied customer. Keep it up
I recieved a 10% off promo code and was not able to use on my purchase. Disappointing
June 1, 2025
Reply from CASETiFY
Hi there
Thank you for your review.
Please note that Promotional/discount codes are applicable only to items selling at original prices. Items that are already on sale or with remarks that items will be excluded from promotions and discount codes, such as but not limited to, Archive Collection, Sale Collection, Friends & Family Sale, Collectible Collection, Collaboration Collection (e.g. Disney, NBA, Pokémon…etc) and newly launched products are not eligible for further discount, since they are collections collaborated with other companies. We have to follow certain restrictions.
As always, if you have any further questions or would like to share with us your feedback – we would love to hear from you!
Kahlila was very friendly and helpful. She assisted me from my inquiry until booking. She also helped me find a better deal. Excellent customer service.
June 3, 2023
Reply from ASAP Tickets
We are glad that our agent was able to meet your expectations. Thank you so much for your positive feedback!