Colin Thomson

I’ve had been looking for a GPS cat tracking product for some time and until I’d found something suitable, I’d used AirTags. Eventually, when I saw petTracer, it ticked all the boxes … but it’s important to realise upfront the trade offs involved here.

The collar is compact and light, which is ideal, but it means that the size of the battery is limited. That means that there isn’t enough power to constantly ping satellites to provide a real-time position - so you need to set the position accuracy via the app whilst recognising what that does to battery charging frequency.

But having said all that, the system works very well for us. We have 2 cats and they are kept in at night, so that’s when I charge the collars. We use ‘normal’ when it comes to tracking frequency and that gives us sufficient information to see where the cats are roaming. The gen 1 collars only have a flashing LED on them to help finding a lost cat so I’ve kept the AirTags on the collars - this works really well. On one occasion, one cat got locked in a neighbour’s garage - only the petTracer GPS sent us a consistent position of him (accurate to maybe 5m) but then I used the ring feature on the AirTag to track him down precisely - I could hear it ringing behind the garage door. I also used the AirTag ringer to find one of collars which had got caught on a branch and detached itself from the cat (as it’s meant to do).

Overall, I would very much recommend this system - it’s well made and does what we want it to do. The purchase price isn’t bad but you need to remember that a subscription is then needed, so you can’t say that the system is cheap, but I think it’s worth the money

I can wholeheartedly recommend this company. They are so very focused on ensuring that their customers are completely satisfied and in my case, Darren was great in developing an innovative solution to fit my particular needs. Having had the table for a little while now, I am extremely pleased with it - it plays really well and is a great looking piece of furniture.

Moving to Zen went without a hitch - connection went live on the promised date. The Wi-Fi router is good - fast and the signal covers the entire house. Have had the service for 1 month and the connection is rock solid, speeds are exactly as promised

We’ve been with BUPA Global for over 20 years but are now transitioning back to UK, with my wife & son heading back first. Recognizing that BUPA UK & BUPA Global are separate companies, I’ve spoken to the call centre and emailed all the relevant information, but the UK sales team have done absolutely nothing, ignoring my calls & emails. Even if I go down the customer relations contact route, nothing comes back. Net result is that the international policies for my wife & son expired more than 6 weeks ago but am no further forward setting up a policy in the UK. It really feels as though BUPA have been happy to collect very high international premiums from us but now can’t be bothered to have us as customers in the UK

Update 19 May - appreciate your response Claire, but despite your intervention to get someone to call me, to date, no one from BUPA UK has reached out...