Gabriel Hessayon

United Kingdom

Reviews

Review of Lumo


Rated 4 out of 5 stars

My favourite of the London to Newcastle…

My favourite of the London to Newcastle & Edinburgh operators if I'm honest. The seats are a lot more comfortable than on LNER and I like the cheap deals Lumo offers (though every now again LNER do offer them too)!

Obviously this is nothing against LNER, they're also a good operator too. This is just down to personal preference from my experience

My only downside with Lumo but on the other hand praise with LNER is the frequency of trains - Lumo only seem to run roughly 4-5 trains a day compared to LNER running every 30 minutes. But understandably capacity issues means I appreciate that Lumo is unable to add extra trains

That aside, definitely worth giving Lumo a try!

June 25, 2024
Unprompted review

Reply from Lumo

Really glad to hear you enjoyed your Lumo service, thank you for your feedback and we hope to see you onboard again soon.