customer

Super customer service at both ends of the contract. The team is available and friendly and actually organised something extra specifically for me that went above and beyond. I love dealing with real people locally. Would not hesitate to use again

It took far too long for the operative to realise what the problem was. Also, if I had been sent my new licence key in the first place I wouldn't have needed to contact support. I've had to contact Iris support a few times over the last 16 months and I've always been struck by how incredibly poor the service is, along with terrible background administrative functions

It has taken me over a week to actually be able to speak to someone to set up my new payroll package. It has been very stressful and frustrating! I sent 2 e mails which were completely ignored but finally got through on the phone (5th time lucky)