Anna

I paid €12 for express delivery, and the shipment was sent via UPS with a "before 12 PM" label. Since the delivery couldn’t be completed before the promised time, the package was marked as "delivery not possible"—there was no actual delivery attempt—and redirected to a Parcel Shop.

I contacted Kruger Customer Service to complain, but they claimed it wasn’t their responsibility because the package arrived the day after the purchase. I will definitely not buy from them again.

Also, I was already aware, but charging €2.90 for returns on such expensive and supposedly "exclusive" products is simply unfair. Just my point of view

Great! I bought 2 products at very good prices, and the delivery took only 2 days from the purchase. Excellent service!

Tras más de 8 años y más de 3.500€ gastados, me olvido un día de las gafas del láser y me hacen pagar por ellas
Esa es la forma de tratar a los clientes fieles?
Desde luego que cuando se me acabe el bono que tengo cogido, no voy a renovar ni gastarme más dinero en esta cadena

En centros único las Arenas (Barcelona)

Es una estafa, tened cuidado