PN

Princess Nightmare

United States

Reviews

Review of PlushCare Virtual Healthcare: online doctor


Rated 1 out of 5 stars

Cold Hearted Doctor

Cold hearted "doctor" I suspected I had pneumonia. I put this in the description before the appointment when I finally got on with said "doctor" She was very condescending the way she spoke to me saying there's nothing she can do and to go to the ER. Why take my money then? If you can't order x-rays you should have said so before accepting the appointment and taking my money. I don't recommend these people, on top of that she was very nasty towards me rolling her eyes and scoffing at me. She made me feel like I was wasting her time, I understand you see a lot of patients everyday but treating them like they're a nuisance only makes them feel worse. Won't be using this service again.

August 2, 2023
Unprompted review

Reply from PlushCare Virtual Healthcare: online doctor

Thanks for reaching out. We’re sorry you had a less than stellar experience with us. We’d love to investigate further to see how we can improve in the future. Please feel free to reach out to us directly at reviews@plushcare.com and a member of our care team can assist you.

Review of BetterMed Urgent Care


Rated 1 out of 5 stars

They only help certain people here

Went in there to get help but was ignored and the white patients were taken over me even though I was there a good 30 minutes before they even arrived. They didn’t check me in either because the receptionist called her up to register. I left shortly after that act of discrimination stay far away if you’re a person of color they don’t take kind to us their. I also had to force them to speak to me when they greeted the white patients immediately after they came in.

December 28, 2022
Unprompted review