Don't trust Thompson Creek Window Company
It has been (2) months since Thompson Creek took my deposit money. They have missed appointments, not responded to emails and what they did produce in an email was nothing even close to what they quoted. They stood in my rental property, measured and discussed the project, then sent pictures of what they intended to do that weren't even close to the actual windows and doors they physically looked at when at the property with me! How could a company be so incompetent? They are using the consumer. They are lying to the consumer. Their customers are victims of their greed. On November 9, 2022, they reviewed the project-on site. I told them it was a rental property and the project must be completed in December. As of today, January 9,2023, I have a tenant and that tenant is not amenable to the disturbance of contractors. When I signed the lease with the the tenant, I immediately sent an email to Thompson Creek, to the attention of Connor Kelley, who is supposed to be an Asst. Sales Mgr. The email stated that the job could not be completed. Mr. Kelley knows the wrong doing of Thompson Creek on this project. I requested my deposit back and have heard nothing. I expect this will end up in front of the judge, beginning of course with my lawyer. DON'T DO BUSINESS WITH THOMPSON CREEK. THEY HAVE NO INTEGRITY AND WILL RIP A CONSUMER OFF IN A HEARTBEAT!