Atom Miller

Hi Atom, I'm sorry to hear that you had a poor experience when shopping at our store. Our goal is to make sure that our customers can enjoy the products they purchase from our site. With this being said, looking further into the issue, I see that your first order was placed with the wrong address entered during checkout which is the reason it was sent back to us. Regardless of who is at fault, our team did right by you and issued a reshipment of the products completely free of charge. Being that the issue with the initial order was not entirely our fault, our team went above and beyond to make sure you got your products. At this moment in time, your order is on its way. Whenever our team makes a mistake, we stand in front of it and make sure to overcompensate for our mistakes. As explained, this issue was not our mistake, and we hope you can understand this. We value these reviews as they display the experience our customers have. I believe that this one star review is unjustified as our team has been responsive to every outreach you've made and done our best to make sure to get you your products. We hope that by shedding light on the situation, you can rethink your one star review. If ever there is more than we can do for you, please do not hesitate to reach out to our customer service.