UN

Unhappy

United Kingdom

Reviews

Review of Bensons For Beds

Rated 5 out of 5 stars

Great customer service form Sanjay in…

Great customer service form Sanjay in store in Staples corner - went above and beyond to ensure we were making the best decision in terms of our selection giving plenty of tips re support, design etc.

July 4, 2025

Reply from Bensons For Beds

Thank you for taking the time to leave this kind review! We are thrilled to hear Sanjay provided exceptional customer service during your recent visit to our store. Our team takes great pride in going above and beyond to assist customers. We appreciate your business and look forward to seeing you again in the future, Megan at Customer Care

Review of Octopus Energy

Review of Yource

Rated 1 out of 5 stars

Poor communication!!!

Poor communication - been waiting for over 2 months on any form of correspondence after contact with the airline was made per the online account. Email address appears to never work so that’s 3/4 months of wasted time attempting to made a claim here

January 2, 2023
Unprompted review

Reply from Yource

Hi Maria, I am sorry to hear that you are unhappy with our service. I can see we did send update emails to you in November 2022, however I can see further emails have since not been sent to you. Please accept our apologises as this is not the level of communication we want for our customers. I will inform the relevant manager regarding this to ensure that we improve our communication with our customers regarding their claim status. I can confirm your claim is being prepare for court and our legal team are making their final checks before we proceed. I will arrange for one of my colleagues to send a follow up email confirming this. Thank you for your feedback. Kind regards Janice