RY

Ryan

United Kingdom

Reviews

Review of Lumo


Rated 1 out of 5 stars

Just awful

Just awful, it s Ryanair on the ground. The prices were expensive, coaches rammed. No control, train guards just standing there doing nothing. Twice I had people sitting in my assigned seat on both journeys and was told to move to another seat so people could sit together. Service cart comes around only once in 5hrs.No space to put your luggage, tourists just putting their rucksacks on rails for people’d large luggage. I therefore needed to sit with my luggage between my legs. Just awful train journey. I will do split ticketing next time via another intermediate city. Might be slightly longer but at least comfortable journey to Edinburgh.

August 13, 2025
Unprompted review

Reply from Lumo

Sorry to hear your experience wasn't what you expected. Thank you for your feedback, I'll make sure our team are aware of your comments.

Review of SmileSet


Rated 5 out of 5 stars

Great experience at Smile Direct club…

Great experience at Smile Direct club Milton Keynes. Joanne was very professional, took me through the tooth scanning procedure and answered all my questions well. Excellent, friendly and considerate customer service! Good job 👍

December 27, 2022
Unprompted review

Reply from SmileSet

Ryan, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!