This company sells possibly counterfeit…
This company sells possibly counterfeit product. That sell “Briarwood Metal Art Patio Chair”exactly looks like famous Palissade chair from HAY. They even use photos from HAY’s website without their consent.
I’ve asked for a return after realising this might be a counterfeit product, they charged me 20% for a ridiculous restocking fee. They even told me they design, manufacture and photograph the product by themselves which is highly doubtful.
Do NOT deal with this company.
Reply from cozymatic.com
I'd like to sincerely apologise for not being able to meet your expectation. I have shared the feedback with rest of the team, please be rest assured that our customer service will not stop there. Feel free to reach out to our customer support team at wecare@cozymatic.com.