HA

Hanna

Netherlands

Reviews

Review of DCA LAB


Rated 4 out of 5 stars

This time took more than two weeks…

This time took more than two weeks while I got my order, never happened before. But support is very good. Thank you.

December 18, 2024

Reply from DCA LAB

Dear Hanna,

Thank you for your feedback. Our team loves hearing from our incredible customers and we appreciate you sharing your feedback. Anything we can do to improve the product or improve our communication, you let us know.

Best regards,
DCA LAB Team

Review of Vision Direct NL


Rated 3 out of 5 stars

Fresh look lenses review

Product is nice but expiration date is little. Fast delivery.

October 30, 2022

Reply from Vision Direct NL

Hi Hanna,

Thanks for your review. I'm glad you're satisfied with the majority of our service however I'm sorry you're not happy with the expiry date of your recent order. I can't see that you've spoken to our customer service team regarding this, so if you would like to discuss this in more detail please do contact us directly and we'll be happy to advise.

Best wishes, Rosie