Fiona C

My partner and I both decided to check out the new St James Quarter and the first shop we stopped at was Breitling. We weren't looking to buy a watch and my partner had a Breitling on at the time which was fitting loosely so he happened to mention it to the staff in the shop. To our surprise, one of the staff asked if he could take a look and offered to have it adjusted for us at no cost, whatsoever. This was indeed service of the highest level (and I'm sure we were offered a drink/fizz at the same time) - it really made our day. We would have no hesitation in returning to this branch should we be looking to buy another Breitling. What a wonderful experience!

I had been wanting to visit Maison de Moggy since it opened but haven't managed to until now so I was looking forward to it and perhaps my expectations were a little too high. Unfortunately, on this occasion, all the cats were asleep (which I understand is to be expected and can happen at any time of the day), two were missing and the only one that was wide awake, we weren't allowed to touch. The venue itself looked like it could do with a bit of freshening up. And, there were too many people allowed in at the one time so all in all, it felt like a bit of a money-making machine and poor value for money (especially if you add drinks and cakes to the bill too). Sorry, I wanted to love it but it was a very disappointing experience.