They lost my parcel which is for my Mum…
They lost my parcel which is for my Mum for Mother's day!! Don't know where it is!!! They handed it to someone who is not from the household and it was meant for. None of the neighbours have it. USELESS!! The drivers don't care as long as they get rid of the parcels!!!
Reply from Yodel by InPost
Hi Helen,
We are extremely sorry to hear that your Mother's Day parcel was lost and handed to someone outside of your household. This is completely unacceptable, and we understand how distressing and frustrating this must be for you, especially given the importance of the gift. Please accept our heartfelt apologies for this situation and the inconvenience it has caused. Your feedback is invaluable in helping us enhance our service and provide better experiences for all our customers.
