I have purchased from Bulk Reef Supply…
I have purchased from Bulk Reef Supply many times since I don’t have a local fish store. I have been keeping high end salt and freshwater fish for well over 30 year so I’m not new to this. The issues are on the moral side of the company. I can list many but here are 2.
1 Bought one of their brand reverse osmosis systems with all the bells and whistles. Well it comes with no detailed written instructions and the online instructions are awful. Customer service send you to you tube and those are also lacking specifics and impossible to follow. Then you call customer service and they email you a response that is nothing more than your system looks right, even though it doesn’t work. So $500 wasted.
2 Then I decided I would only buy pre packaged products from them. Well that ok if you want 3 or 4 emails daily and the ads are never available. My example on Sunday after thanksgiving it was CYBER MONDAY early. I picked a!$150 product for 136, well the day they list it they only have the 7 dollar version and will not honor the sale on the other 5 sizes when they get it in. I didn’t share the product because I have been buying their products for decades. If you want my emails and their response I’m glad to share.
Bulk Reef Supply is nothing but a fraudulent bait and switch owned by an investment firm that does give a crap about you or your pets.
