I made deposit via sasapay>yellowcard of 1360 kes but upto now my deriv account has not been credited. This ka more scam, not responding to issues and zero commitment to resolve issue. They refer you to non existent blenet firm!
I made transaction via mpesa for deriv deposit of 1360 kes but deriv account has not been credited and there is only vogue responses from yellowcard. Transaction code:TC90ZIVX7G on 09/03/25 at 12.21.32.please do a refund if you cannot complete transaction.
Hello trust pilot this astropay is a scam firm, they have stuck with my money I withdrew from deriv broker and now I cannot even log in to their site. Please let this company be investigated and suspended.
April 13, 2024
Unprompted review
Reply from AstroPay
Hello Benjamin!
We sincerely apologize for the inconvenience and any frustration this may have caused you. Please know that this is not the experience we strive to provide to our valued users.
We have received your contact and appreciate you reaching out to us via email regarding the situation. We want to assure you that our dedicated Support Team is actively working on resolving it. Rest assured that we are giving your case the attention it deserves.
We understand the importance of timely communication, and we will make it a priority to get back to you promptly with an update. You can expect to hear from us via email as soon as possible.
Thank you for your patience, and we look forward to resolving this matter for you.