Terrible experience so far
I heard about this from a friend but the no response thing is terrible .they already took my money and my bill has yet to be paid and it’s been 3 days . So now I have no power and I can’t get refund or talk to anyone . I need the money back to back the full thing . Which I should have did in the first place smh . Hopefully you can make this right asap
Reply from Deferit
Hi Jarrett,
Thank you for bringing this to our attention; we truly appreciate the opportunity to make things right.
While email is the most effective way for us to resolve customer concerns, please know that we hear your feedback and are always working to improve response times and your overall Deferit experience.
We’ve since replied directly to your email with the full details confirming that your bill has been successfully paid, along with the payment receipt for your records.
We’re grateful for your patience and understanding. If you have any further questions or need support, please don't hesitate to reply directly to our email—we're here to help and are eager to learn more about how we can earn those extra stars from you!