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Max Braye

United Kingdom

Reviews

Review of Holos London

Review of Holos London

Review of Groupon UK


Rated 1 out of 5 stars

If it looks like an excellent deal, it's generally to good to be true

Always looks like a good deal on Groupon but never is from my experience. The third and last experience I'll be buying from here. Bought a spa package and the place looked beautiful in the pictures to arrive to our "romantic" getaway and find it's dirty, the pool is practically in the gym so had 20-30 sets of eyes staring, the sauna broken and the massage room was the size of Harry potter's understairs bedroom which we had to be moved / wheeled around every time the massage therapists tried to move anywhere. Total waste of time and money. Wish we'd stayed at home.

September 15, 2022
Unprompted review

Reply from Groupon UK

Hi Max, thanks for your review.

We're sorry for the poor experience you had with the purchase. Please contact our customer service (https://www.groupon.co.uk/customer_support) so that we can take over this and resolve the issue.

Looking forward to resolving your issue.

Thanks and Regards,
Charles P
Groupon Customer Support