As other people have commented my strap…
As other people have commented my strap broke in half on the first use. The strap is not strong enough for use and has again split on the remaining half today.
Otherwise I think the machine is working although I’ve only been using it for a couple of weeks so it’s hard to see a total improvement.
Reply from Margaret Dabbs London
Dear Lois,
Thank you for taking the time to share your feedback. We are truly sorry to hear that the strap has broken and understand how disappointing this must be. This is certainly not the experience we wish for our customers.
Our team is currently looking into this for you, and we would be grateful if you could send a photograph of the damaged strap to Office@margaretdabbs.co.uk so that we can assist further.
We are pleased to hear that the machine itself is working well so far, and we will do everything we can to resolve the issue quickly so you can continue enjoying your treatments.
Kind regards,
Margaret Dabbs London
