Pascal Agnetti

After experiencing unexpected and random power cuts on my new R600 station, even though it indicated that the battery was still at 30% charge, sometimes 40%, I contacted customer support by email (it was not possible to call them directly) and they asked me to film the fault to see how the battery was working. I replied that it was impossible to film this kind of random failure, which could happen at any time (unless I filmed it 24 hours a day). Second reply: exactly the same. It was like talking to a chatbot. I tried a third explanation: same reply.

Conclusion: avoid Allpowers, go for Renogy or Bluetti instead, who have good customer service (I also bought stations from them).

So now I'm stuck with this R600 station, which is under warranty but unreliable and can shut down at any time. A big financial loss and a waste of time. Avoid at all costs!

Livraison à un mauvais point relais beaucoup lointain (35 min en voiture au lieu des 7 min du point relais demandé initialement). Explications du service client mensongères. Aucun moyen de faire livrer le colis au bon endroit, ils ont préféré le retourner, apparemment ils gagnent plus d'argent de cette façon. À éviter absolument. Une escroquerie légale et bien organisée...

We appreciate the customer service team's timely response to our inquiries. A positive experience and we would consider ordering from this supplier again in the future.

The classic bait-and-switch technique is unfortunately increasingly used by some dishonest brokers:

- A component appears online in stock at a normal price and payable by credit card, so the purchase is made online.

- Andy, John and other names finally reply after several status reminder mails asking for confirmation, saying the prices are not up-to-date and offering a price multiplied by 10...

(that said, they do not rectify their prices, they are still not updated today, it is a good nice bait for them)

Not serious, wate of time and money, go to other reliable Brokers. The price might be a little bit higher initially, but there will be no deal breaker.

The classic bait-and-switch technique is unfortunately increasingly used by some dishonest brokers:

- A component is in stock at a normal price and payable by credit card, so the purchase is made online.

- Ava, Emmy and other names (which may be one person?) write to you to tell you that this item is no longer in stock and that the price has been multiplied by 20!

Not serious, go to other reliable Brokers. The price might be a little bit higher initially, but there will be no deal breaker.

For the benefit of buyers who buying from this Website. Its a high class professional scam website who replied queries instantaneously before you send the money. He only allows telegraphic bank transfer (Once you send your doom). However once after you send the money, Ben, or Roy, or whaterever fake mame will go Missing In Action.

Please do check similarity of they fake web pages listed by this scammer.

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