Flight cancelled with brussels Airlines…
Flight cancelled with brussels Airlines a few hours before departure from Athens with direct flight to brussels. Placed automatically with chatbot on Aegean Airlines to Munich and it turns out once arriving on Munich i had to check in independently for the second flight to brussels. The airline is obliged to properly inform me of my rights and procedures. But instead it hides behind chatbots and subsidiaries. On top, i perceived they were trying to put the blame on me for not checking in a second time for originally a direct flight...fortunately someone else was late, so i could enter the flight. I was also not allowed to take two item anymore, and in the chaos i lost one of my bags. Alltogether an experience worthwhile of one star, in hindsight i should have known for a "one" star alliance....