MrsC

O2 Business Support is extremely poor. We had no service for 8 days, I could not make or receive calls, and could only access emails or internet if connected to our Wi-Fi. This had a severe impact on our business, especially as I travel for work. We called the support desk every day, we visited 2 different stores and still no one could resolve the issue.
I was disappointed to learn that stores can no longer support business customers, and none of their social media channels can assist either. Managers do not return calls and the technical team can take up to 10 days to deal with your issue. I find this service appalling and have submitted a complaint.

Awful service from Santander. We have been a business customer for over 5 years. We have suppliers in both the UK and Europe. Every time we pay a new international supplier they block our account, I understand the reason behind this however our account has now been blocked for 6 days. I returned the initial call from Santander's Security Team within 10 mins of them calling. I provided all the relevant information and they assured me the account would be unblocked 24/48 hours, however this has not been the case. I have called every day, explaining we have suppliers/wages to pay however we still have no access to our account. We asked to escalate to a senior manager to be told there is no option to do this. We will be reporting Santander to the Financial Ombudsman. 2 days before Christmas and we cannot make vital payments or finish for our holidays! Do not take a Santander business account.

Great delivery service, kept informed via text/email re delivery times. The 2 delivery guys were lovely, very polite and courteous.

I ordered a hoodie for my son when the package arrived it was a tshirt they had sent. I emailed customer service but 5 days later still no reply, no response from instagram messaging either. Really disappointed with the poor service.

So happy with my purchase, I bought the case so that I could easily tell which AirPods were mine (as my husband and son have the same ones). Lots of lovely designs to choose from and great for protecting the actual case from damage too. Easy to purchase and quick delivery.