Michael identified the problem and…
Michael identified the problem and fixed it very promptly and efficiently. I was 100% happy with his assistance.
September 21, 2025
Unprompted review
IG
Ian Greig
United Kingdom
Reviews
Review of Nerdused
Review of Domestic & General - UK
The engineer visited on 28 February
The engineer visited on 28 February, did not identify the fault but said he would contact the manufacturer, and I would hear back in 24 hours. Two weeks later I'm still waiting.
The only reason I rated one star is that there is no option to give none.
March 16, 2022
Reply from Domestic & General - UK
Hi Ian,
I'm sorry to hear that you're unhappy with the service you've received and about the trouble you've had.
It goes without saying that this is far from the level of service we expect to be providing our customers, so I do sincerely apologise about this.
We aim to complete all repairs on a first visit basis, so it's disappointing to see that your service issue remains unresolved.
We're keen to take a look into this to see what we can do to help. If you could please take a moment to email us at hello@domesticandgeneral.com with your full name and address details, we'll be more than happy to help.
Thank you,
Sam
The D&G Team