I once again came to the conclusion…
I once again came to the conclusion that life is a lottery in more sense than one. I have over the years experienced good breakdown service and bad with various providers but today I have once again had a really positive experience in that having joined RAC. (once again) they showed up trumps. I was advised of the ETA.- 180 Mts - ok- changed days from the 30-60 mts as it used to be, given that there is a lot more demand on the service cover-work for home etc, So after keeping me informed Andrew the technician arrived found the problem, advised me of the situation, sourced the part from supplier in the local area, proceeded to fit the part and hey presto all was completed in an impressive time scale which frankly surprised me. So all in all do seriously consider joining the RAC as I now realise is a fully fledged breakdown service with the customer's welfare at heart.
OK, I appreciate no company can please everyone all of the time but given todays circumstances with Covid 19 & working from home etc then the RAC is an organisation seriously worth considering being a member of as I now do realise the value of good service when it presents its self to you.
Having been a member of the RAC previously and now coming back to the fold so to speak I truly appreciate good service when it presents its self.
Thank you RAC , after being a member for many years in the years gone by and now taking up membership again I fully appreciate the service given and intend to continue being a member in the years to come.
Many thanks indeed for providing piece if mind.
Stay safe,
regards
Richard REEKIE.
March 12, 2022
Unprompted review