I ordered English Muffins on 3/8/2025..where are they?
I ordered English Muffins on 3/8/2025. It was to be delivered on or about 3/19. Today is 4/8 and no delivery.
I discussed this issue with the Chat Bot on 3 seperate occasions. Each time I was assured that the order will be a reorder but I never received a confirmation or email...nothing. The company requested a survey to complete...they wanted to know how I liked the muffins. HA! So I wrote that I have yet to get them etc. They replied that they were sorry that I was dissatisfied and gave me a link to Wolfermanns to discuss the issue. Guess what shoppers...the link does not work! This is from the company!
I have been a customer of theirs for years and years. I put in 5-6 orders per year. I am a good and loyal customer. I kept ordering these muffins even though the price kept going up and the muffins kept shrinking in size. I have delt with several other companies over the years about issues and every one of them resloved the issue to my satisfaction. Except Wolfermanns. Shame on them. This rating system should have a zero for zero customer service.
