KA

Kate

United States

Reviews

Review of Edge Right

Review of Experian


Rated 3 out of 5 stars

A bit annoying when charged a fee of 21…

A bit annoying when charged a fee of 21 dollars, I think for membership. No warning, notification email.
Now I have to call, write them a letter...etc. to get refund.

March 1, 2024

Reply from Experian

Hi Kate. Thank you for the review. I understand the frustration and have left feedback on your behalf. I also show that we have reached out to you through email regarding your account details. If you have any questions or need further assistance, please email us back. Thanks. -Moneake

Review of Groupon

Review of Lamps Plus®


Rated 3 out of 5 stars

No free shipping for open box

No free shipping for open box
Even though eligible with other purchases?!
Why can’t open box items be shipped with “shipping free” items if they are the same item number?

February 15, 2022

Reply from Lamps Plus®

We are sorry to hear about the confusion regarding shipping charges added to Open Box items. Rest assured we will be more than happy to assist you on this matter. For these Open Box items there is an added shipping charge based on your shipping zip code and the items weight, this is added to all Open Box items. This charge is outlined within our Open Box policy. We do try to discount these items the best we can to combat the shipping that will be added so as to still have great savings on these particular items. We do apologize for any inconvenience this has caused. Should you have any further questions, please feel free to contact us, we are happy to assist.