John Ostrander

We very recently moved from Europe to the USA. For the time being, we are wanting to use prepaid ( AKA "burner") phones. There are valid reasons for this, primarily that our overseas accounts will not allow recurring payments in another country.

My wife has a Motorolla phone. Using the IMEI number, we found it is not compatible with some networks (the American corporate monopoly at work). However, Boost website says "yes".

We went to a Boost store. Why? I bought a cricket SIM and minutes at Target, only to find out they were counterfeit. This was resolved by visiting the Cricket store. So

The salesmen wasn't sure, and put in a non-activated Boost SIM. I watched her break it out of the mold. In the phone, there is "no service" and no carrier. This is normal. However, she went on to say that the carrier should show up etc. According to Cricket and online resources, she is incorrect.

Then she goes on about how the website is often wrong, and they keep that (new) SIM to verify phones people bring. She then offers us a deal on a (locked) Boost mobile phone. We said no, so she called her manager to confirm.

On speaker the guy recited rather clearly (scripted?) that because we bought the phone overseas, it is very likely "Nationally locked" whatever that means. My previous life in retail really paid off today. I let her talk before we said "thanks but no thanks".

EU laws require that phones not be locked. I can guess to the reasons (we can thank EU for making phone power supplies more universal, so you know) and we can use her phone here on her previous carrier which charges us out the nose for ROAMING. So... in my mind since it piggybacks onto TMobile and AT&T while here, it is compatible, as both are GSM networked.

Sadly, Boost will not be getting my business. Hopefully this helps someone. I saw this as foreshadowing to how it would be if we were signed up with Boost.

I don't know why my country is like this, we are devolving into the third world with the constant scamming and terrible service almost everywhere.

I hate being the guy posting only negative reviews, but if I don't, who will?

I am trying to renew credentials in Oklahoma, while living in another state. I was told by the licensing agency they now use digital finger printing through Identigo, and it is available in all 50 states. This is true "on paper" but far from reality.

I have a service code (required) and want to schedule a fingerprint appointment. This is about 10 minutes in most cases. Where I live there are 5 identigo locations. None of these are available to me for booking an appointment. The closest is 300 miles away, or I can drive from the East Coast all the way back to OK to get a fingerprint. But that is not all.

I attempted calling them, and was put on death hold 3 times. I've spent an hour this morning trying to get somewhere after exhausting all the avenues on the website. I simply cannot get in.

Once I got someone, I had to repeat all of my information, and they did a web appointment the same way I did and came up with an office in Tenessee somewhere, 350 miles away. There is an identigo office 15 minutes down the road, my wife has an appointment there this week.

This is absolutely horrid to force businesses and governement into a single pay system like this and then have it not work. Microsoft has done this, google has done this, it seems to be the American way to monopolize a market then have it become fully dysfunctional.

They ultimately told me I can just show up and do a fingerprint card. I can do this at any police station probably and it will cost much less, but thats what we get for going full digital, more paper.

Followup 14 October. I got my prints at the local PD, for free. No Identigo needed, no appointment.

I am not a customer of TeamUCC, but someone with the same name as me is a customer (I guess?) I keep getting emails from TeamUCC that contain personal information for this person, and the logs for efforts to contact references in response to security alerts. I have twice reached out in the last 6 weeks and made entries into the alarm system chat, to which I have not received a response. With the logs, I have multiple numbers and names of people I don't know, private information one might say. I have addresses, I have times.

Some background: The customer keeps using my email address for various personal and business transactions since about 2007. I have reached out to him over the years, and was met with hostility and veiled threats. The email I recieved in this case for security alerts has a mattress tag footer saying to not share or keep the information under penalty of law. Seeing that I live in Europe I don't see how that can be enforceable from a company that operates in San Antonio Texas. From what I found on various legal websites, it's not enforceable in the U.S. either.

I find it very concerning that someone that works in the investment and finance sector is so careless with his email (and can't seem to get it right, over and over again) but even more concerning is that a security company of all things did not verify his information. Then, they go ahead and send me information that does not belong to me. The customer is not a terribly bright man, in my opinion, but that's why we hire out. For instance, a security company to protect us when we are not smart enough to protect ourselves.

......Or, maybe not. My recommendation to this company is to audit all of your files and get your act together. I have no plans on moving to San Antonio, ever, but know who I won't do business with.

EDIT: They do have a phone number, but it is an 888 number. Since I live overseas, toll free numbers don't work that way, otherwise, I would have called and said what I have said here.

Since writing this, I have received two more security alerts, with personal details. Untrustworthy!!

I am moving internationally. This will be my 4th time. I mistakenly used an aggregator site to get moving quotes, and got this company which is American, which I was trying to avoid from previous bad experiences with American companies.

Anyway, the response initially was fairly quick, and after a few back and forth via email, I had an unofficial quote that sounded too good to be true. I got one text message on whatsapp, this is ok we are international and it's the same as a telephone. The text was just a follow up.

However, by July 24th I was told the quote was ready and we could move forward, I had questions and it was like pulling teeth to get a response, I kept asking the same questions the same way. I would get replies, but no answers to my direct questions. My question was merely confirming the quote.

July 29th I got an email from the agent. Honestly I skimmed it, and later the agent started texting me. I was already in bed for the night but ok, I am in a different time zone, we all make mistakes. The texts were in regards to the quote, if I had reviewed it. I said I had, and had responded earlier in the day, and I had also responded on July 24th via email. He admitted he did not read the emails. Also, the email that day I had recived was not for me, I have since confirmed that (recall, I skimmed it). The text messages were meant for me, full of emojis and everything.

I clarified I was ready to sign, in the emails, and texted the quote was fine, can we move forward.

THEN, I was told the quote was still being worked on, and that there were problems on the seas, with tariffs and missing information from shipping companies, and all that. I asked "what does that have to do with me?". There are no tariffs on moves.

There are various youtube videos about millenials and how talking to them is like talking to a tree. While not usually my experience, this felt exactly like that. . I decided to call the company customer service number, the main number. I was going to try to see if we could figure this out.

The main company number is a cell phone and it is disconnected. I would put a red flag emoji here if I could. This has cost me 11 days of back and forth only to be ghosted. My time is way too valuable for these kinds of games.

Update 14 October, 2025- I do not see a way to respond to the company here. "The text was unnecessary" is a nonsense response, as I think on it, something AI would say. Interesting if AI is getting into the mainstream market, like a moving company.

But then, are they saying I am AI? Interesting comeback.**pinches arm** Nope, I'm here. I suppose posting emails with headers, and my chat logs on Whatsapp would solidify my claim, but this is not permitted on Trustpilot (I tried).

I'm not exactly sure where to start with this. I attempted to change a flight ticket (Booking did have the best rate for this flight on short notice). There was an option to add hand baggage (next step) but the next step only offered an upgraded ticket, could not add baggage without upgrading ticket. So, I upgraded.

Part of the upgraded ticket is flexibility to change. I could not do this online (which would be a nice feature and is available with some services) I was prompted to call the number on the screen. After 36 minutes of being on hold and talking in circles with a Swedish support center, I was told it was the line for hotel bookings. She had offered to transfer me but instead gave me a number to call, +1 (USA).

After 6 minutes the person on the phone (I could hear a lot of laughing and carousing in the background) said I had a wrong number, it was for DoD (?) and not booking.com despite the recording identifying the line as the support line for flights. The Agent sounded Pakistani, maybe Indian so I'm thinking a call center abroad given the noise level. The USA would have been 5AMish or so during this time.

The agent provided me a number to call, and it was the number I had called. The very same number. I called it, got the same voice recording identifying it as the support line for flights. The gentleman on the other end actually did help me, and had a very thick French accent this time. I would like to thank this man, but the damage was already done warranting my 1 star review. Altogether this took over one hour, and the update would take an additional 3 hours. I don't know why we bother using computers.

I have used Booking off and on for years. There is nothing about this website that stands out from any other as they all gradually sink into deplorable customer service and glitchy websites.

I wanted to give Colement the benefit of the doubt, but alas, after 3 weeks and two email (confirmed received from their automated system) I have no contact with them. This is a "first impression" of what is to come.

The move I have in mind is international, and from my first experience can be something of a nightmare. I was hopeful that this would be different, but if I were to choose Coleman, it probably would be like last time.

I never had the opportunity to interact or talk to them so I cannot say how they are other than silent.

( I don't know who I used last time, But it wasn't Coleman. The last company changed names, and my account was transferred so many times I didn't know who I was actually dealing with. This was a warning I didn't get previously. Hint taken).

I am booking a trip to the USA. There are decent offers but travellink comes out on top each and every time. I would also review (I may) the others who have done this to me tonight.

I was offered a price, let's say NOK 10.000 for tickets. I keep getting popups that they are going fast! The plane is mostly empty in the diagram.

Upon completion (I can only type so fast) the new price is (lets say) NOK 15.500. Yes, 50% increase each time. Edit: when I use competing websites (kayak, momondo, and so on) they give me the higher price which matches the airline prices. This leads me to think travellink is mis-representing the price in order to corner you into buying a ticket out of frustration.

When i do a new search, I always get the low price until I get to the very end. This is a HUGE waste of time.

EDIT 24.11.2023 - More information needed email disputing this review perhaps? Out of curiousity I perused travellink again yesterday. To be honest, there is a lot more going on there to make the process confusing and difficult. It's simply misleading and does not have to be like that, but it is.

EDIT 27.11.2023 This is an email I got from Travellink. They didn't publish it publicly, so I will. "Dynamic prices" indeed! I have tried variations of my same flight since posting this, and get the same bahavior. However, on other travel sites I do not, this is my point.

--is is in regard to your Trustpilot review
Thank you for contacting Travellink.
We apologize for the delay and inconvenience caused to you.

As per your request regarding the issue with the price of the booking.

We would like to inform you that the fares are dynamic in nature and changes from time to time and we do not have any control over it. Once you select the flight and save the fares the system will notify you the time till that fare is valid and also inform you to hurry up as the fare may increase which is why you get these notifications.

We remain at your complete disposal should you require further assistance.

--

I ordered in good faith. I believed the company was in Norway, the address is in Norway. The Laptop battery I ordered came from Germany, and I had to pay import taxes on it. This was not disclosed at time of purchase. I kept the box, it was unmarked. EDIT - the box actually does have a label, it is labeled "electronics" which is false.

To return it I have to include SDS and paperwork because I am shipping a battery, or I can get in real trouble. They didn't bother to do either. I am not sure, but that's illegal isn't it?

Anway, the battery started to fail after 18 days, and before the 30 day return period had reached 66% of it's original capacity (officially, 80% is considered dead). They were not at all helpful. it took 6 email exchanges (me) answering the same questions (from them) the same way every time.

If I mail it back, it will cost me as much as the battery did in shipping, and tax. Also, i will have to do hazardous material paperwork.

So now I am stuck with this battery. I used it yesterday, it holds a charge for about 35 minutes , after only 46 days of occasional use.

EDIT- I received an email that I needed to update this, that more information was requested from the seller. Unfortunately "the time has passed" and I see no comments here.

As part of my edit, my information is complete, and my experience is an honest one. The opinion is entirely mine. This was not a good experience at all, and the lack of transparency during the sale was a factor.

UPDATE 30/07/2025 - this company seems to no longer be in business, at least not in Norway.