Made a few withdrawals an recieved with in 24 hours but currently have 2 pending for over 24 hours. When get intouch advisors are no help just say to wait for email. Every other site is fast paying out these hang on
Made 2 withdrawals one for £380 which went into my account near enough straight away made 2nd withdrawal of £1500 and been pending for 2 days. Withdrawals was made in same hour of each other so don’t no why I’m still waiting for the second to be processed
Worst company let me deposit hundreds tried to make with small withdrawal and it’s been pending for 3 days!! Asked to make a complaint advisor won’t help would not recommend this site
Another review! So now I’ve sent all documents been accepted am still not recieved my withdrawal! Emailed etc to just be ignored. Would No recommend this company at all
August 16, 2023
Unprompted review
Reply from PlayOJO
Hey Jason! OJO thanks you for taking time to give an update and sorry to hear of your experience as this is not what we want for our OJOers. As a regulated online Casino we are unable to process withdrawals to a 3rd party account. OJO really appreciates your time and efforts to verify your account as we appreciate the process can be a pain. Massive congrats on your winnings and happy to see that these have been sent to you and please check your email confirmation. OJO hopes you have some treats planned! Feel free to contact us via Chat, Facebook or Twitter for further assistance.
Made a withdrawal of £1000 was asked to verify so I did was accepted, payment was pending then disappeared not received it I’ve emailed numerous times to just be told to verify my account or just ignored all the time. Never seen so bad customer service just don’t want to pay out by rest of reviews
August 14, 2023
Unprompted review
Reply from PlayOJO
Hey Jason! Really appreciate your time leaving feedback and always room for improvement. OJO is super happy to hear you have winnings and when a withdrawal is completed we always send an email confirmation to let you know the monies are on their way. Please check your inbox, spam/junk mail if we are not in your favourites. Please bear in mind that the chat works like messenger and they are trying their best to help everyone out as soon as possible. However you are welcome to join us on Facebook or Twitter to assist you further.