Please read this before committing to…
Please read this before committing to order something from them!!!
I had looked at the Garmin Fenix 7 Pro on their website, and even put it in a cart, but then found better deal and not proceeded with purchase.
However i had been contacted by the sales team representative few times saying that they can match the price, and I decided to go with them.
they were rushing me to place an order as " Last item is in stock" I did paid instantly and got a order confirmation on 12 Feb. That was the only email I got from them - apart of few marketing emails in a day.
sales Rep assured that it will be shipped immediately and I can expect it within few days.
After the payment had been sent all the proactive behaviour disappeared and I have to chase their CS constantly for update, as did not had a shipment confirmation, but anniversary date was heading closer.
They were saying they have problems with shipping from Garmin, then the shipment were lost, then a lot of other excuses. And this is now, when delivery of the goods from supplier take 1 or max 2 days as Garmin have a UK warehouse.
I'm extremely disappointed and blame myself that I trusted C W Sellors instead of paying fe ££ more and order at the Garmin website.
So far it is almost a month since purchase and I still chasing them, now regarding the refund.
What a joke of a company!!!
Reply from C W Sellors Jewellers